​

SFV Mobile Auto Glass respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, call, text, or otherwise communicate with us.

1. INFORMATION WE COLLECT

Information You Provide

We may collect information that you voluntarily provide, including:

- Name
- Phone number
- Email address
- Vehicle year, make, and model
- Glass or automotive service requested
- City or ZIP code
- Optional VIN or license plate
- Photos or additional vehicle information
- Appointment, quote, and service communications

Payment card information is not currently collected through this website.

Information Collected Automatically

Our website and service providers may automatically collect limited technical information, including:

- IP address
- Browser and device type
- Pages visited
- Date and time of visits
- Referring website or page
- Landing-page information
- Cookies and similar technologies
- Advertising and analytics identifiers

2. HOW WE USE INFORMATION

We may use collected information to:

- Respond to quote requests
- Verify vehicle and glass information
- Contact customers by phone, text, or email
- Schedule and provide mobile auto-glass services
- Coordinate parts, technicians, suppliers, or calibration referrals
- Maintain customer and service records
- Prevent spam, fraud, or misuse
- Improve the website and customer experience
- Measure website and advertising performance
- Comply with legal and business-record requirements

Submitting a quote request does not create a confirmed appointment. An appointment is confirmed only after the service, price, date, time window, and service location have been agreed upon.

3. HOW INFORMATION MAY BE DISCLOSED

We may disclose information when reasonably necessary to service providers that help us operate the business, such as:

- Website hosting and form providers
- Communications and phone-system providers
- Customer-record and database providers
- Workflow and automation providers
- Analytics and advertising providers
- Glass suppliers, technicians, or calibration providers when needed to complete or coordinate a requested service
- Legal, regulatory, or law-enforcement authorities when required by law

We seek to disclose only the information reasonably necessary for the applicable purpose.

We do not sell personal information for monetary payment. Analytics and advertising providers may process online identifiers according to their own privacy terms and the privacy choices available through this website or the visitor’s browser.

4. COOKIES AND TRACKING TECHNOLOGIES

The website may use essential cookies required for website functionality and non-essential technologies used for analytics or advertising.

Visitors may control certain cookies through available website privacy controls or browser settings. Disabling cookies may affect some website features.

5. DATA RETENTION

We retain information only for as long as reasonably necessary to:

- Respond to the request
- Provide or document services
- Maintain business and financial records
- Resolve disputes
- Meet legal or regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

6. DATA SECURITY

We use reasonable administrative and technical measures intended to protect personal information. However, no website, communication system, or electronic storage method can be guaranteed to be completely secure.

7. YOUR PRIVACY CHOICES

You may request to:

- Access personal information we maintain about you
- Correct inaccurate information
- Request deletion of information, subject to legal or business-record exceptions
- Withdraw consent for future non-essential communications

To submit a privacy request, contact:

quotes@sfvmobileautoglass.com

We may need to verify your identity before completing a request.

8. THIRD-PARTY SERVICES

Our website may use third-party platforms or contain links to external websites. Their collection and use of information are governed by their own privacy policies.

9. CHILDREN’S PRIVACY

This website and our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. UPDATES TO THIS POLICY

We may update this Privacy Policy as our website, services, or legal obligations change. The updated effective date will appear at the top of this page.

11. CONTACT

Questions or privacy requests may be sent to:

SFV Mobile Auto Glass
Email: quotes@sfvmobileautoglass.com
Phone: (818) 975-3733
Service-area business — no customer storefront